March 29, 2022
A total of 18 beneficiaries of Technical Education and Skills Development Authority (TESDA) in Region III and SM Foundation Inc. (SMFI) have finished training on Customer Services NC II.
It can be recalled that last November 19, 2021, TESDA and SMFI, together with the Department of Labor and Employment (DOLE) and Department of Social Welfare and Development (DSWD) in Region III signed an agreement for the Apprenticeship Program under the Enterprise-Based Training for the qualification Customer Services NC II.
Dubbed as “Kabalikat sa Kabuhayan Enterprise-Based Training in Customer Service NCII,” the program aims to strengthen the qualifications of the Filipino workforce and ultimately address various employment issues in the customer service sector.
Last March 7, TESDA Bulacan and SMFI conducted the 1st Commencement Exercise for the 18 apprenticeship graduates who came from Pampanga and Bulacan at SM City Pampanga.
According to TESDA Region III, the 18 graduates were already hired by SM Markets.
Present during the graduation ceremony were TESDA Bulacan Provincial Director Jovencio Ferrer and SMFI officials headed by AVP for Outreach Programs Cristie Angeles.
During MOA signing last November 2021, TESDA Secretary Isidro Lapeña highlighted the importance of the public-private partnership in upskilling Filipinos especially during this time of pandemic.
“This collaboration will further improve our TVET programs as they allow our trainees to experience actual enterprise training in SM Markets such as SM Supermarket, Hypermarket, Savemore, and at SM Supermalls,” Lapeña had said. ###
For more information, please contact:
TESDA Region III
Contact no.: 0947 897 3348
Email: region3@tesda.gov.ph
Facebook: https://www.facebook.com/TESDARegionIII/
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