15 % - Design, implement, maintain, and monitor ICT infrastructure health using developed monitoring tools, and analyze if there is a performance degradation in any components of the ICT infrastructure, inclusive of necessary documentation or report about it; 15 % - Develop, deploy, monitor, manage, and maintain the components of the ICT network facilities of the agency, e.g., DNS, IP allocation, and firewalls, including its data centers and disaster recovery sites, under the supervision of the ITO II; 10 % - Develop, implement, and maintain the IT maintenance audit system for all IT assets of the TESDA Central Office compound; 10 % - Assists ITO II in performing the hardening of the Operating Systems for both servers and workstations as advised by the IT Security and Compliance Officers; 10 % - Assists the Chief ITOD in defining the ICT incident and problem management processes of the agency, including conducting first-level responses for ICT service interruption and degradations; 5 % - Ensures that all ICT maintenance tasks delegated to the Computer Maintenance Technologists are correctly documented in the ICTO knowledgebase; 5 % - Monitor logs and submit the same to the ITPMD for audit and compliance inspections; 5 % - Maintain and optimize the agency’s directory services. Ensure that user accounts are accounted for, are provisioned based on their job functions, and are disabled when the personnel leave the agency; 5 % - Initially troubleshooting all issues escalated to them by the Technical Support Group led by the CMT III; 5 % - Formulate and recommend the approval of the ICTO Technical Support Scope in line with the agency’s authorized software operating environment; 5 % - Prepare technical documentation and troubleshooting manuals for critical elements of the ICT infrastructure; 5 % - Monitor the activities of the technical support team when deploying ICT solutions to offices and external stakeholders; ad 5 % - Perform such other duties as may be assigned to him or her.
Education: Bachelor’s Degree relevant to the Job Experience: 2 years of relevant experience Training: 8 hours of relevant training Eligibility: Career Service (Professional)/ Second Level Eligibility
• Knowledgeable in Administrative concerns • Excellent working knowledge in MS Office • Must be good in oral and written communication skills • Must be good in oral and written communication skills • Good moral character and work ethics • Good inter-personal relationship and work attitude • Can work under pressure with minimal supervision • Hardworking and committed
All interested applicants must submit their application together with the following documents https://bit.ly/TESDAOnlineRecruitmentForm_ver2 not later than January 27, 2024:
- Intent Letter indicating the position, office where the vacancy exists and its Item Number);
- Duly accomplished Personal Data Sheet (CSC Form 212 Revised 2017) (printed in legal size paper) subscribed and sworn to with Work Experience Sheet (attachment to CSC Form 212, Revised 2017 can be downloaded at the CSC website);
- Service Records for TESDA applicants or applicants from other government agencies OR Certificate/s of Employment for outside applicants;
- List of supervisory/managerial training programs attended indicating the number of training hours together with the certified photocopies of training certificates;
- Performance Evaluation System (PES) Ratings for Calendar Year 2022 for outside applicants OR Individual Performance Commitment Review (IPCR) ratings for January to June 2023 or July to December 2023 (if applicable) (with at least Very Satisfactory Rating) for TESDA applicants or applicants from other government agencies;
- Copy of previous appointment for TESDA applicants or applicants from other government agencies;
- List of at least five (5) references with complete contact details and email addresses for the following categories:
- Superior
- Peers
- Subordinates (if applicable)
- Clients (if applicable)
- Certified true copy of transcript of records/diploma;
- Authenticated copy of Eligibility by CSC or PRC;
- Awards related to Performance (proof of evidences in the form of citation, medal, plaque, for awards/rewards received) (if applicable);
- Expert Services (Resource Person/Speaker/Moderator/Panelist) (if applicable); and
- Committees/ TWGs Participation (proof of evidences in the form of memorandum, office order, and/or certification/certificates) (if applicable)
“TESDA, as an Equal Opportunity agency, encourages a more diverse and inclusive workforce. Hence, applicants will not be discriminated on account of gender, sexual orientation, civil status, disability, religion, ethnicity, or political affiliation, provided, however that they meet the minimum requirements of the position to be filled”.
Failure to complete the submission of above documents within the set deadline shall mean disinterest to vie for the position paving the way for non-inclusion in the deliberation process.
CARMELITA S. CORBITO
Chief Administrative Officer
Human Resource Management Division
