This glossary of terms intends to provide the TESDA key players, partners, and stakeholders an online and updated TVET information, concepts, to bring common understanding and clarification on the use of TESDA terminologies.
| CONCEPT/TERM | DEFINITION |
|---|---|
| Critical Skills |
competencies that are essential in the operations of a firm or group of firms within an industry as identified by industry experts.
Source: - |
| Criticality to the Job |
the competency/element of the employee has in relation to the delivery of outputs and the execution of the job.
Source: Memorandum No. 209, s. of 2020; TESDA-OP-AS-01 |
| Cross-border Trainings | refer to trainings where any part thereof is executed in more than one province or region. Source: IRR of Enterprise-Based Education and Training (EBET) Framework Act, RA No. 12063 |
| Cross-Enrollment/Cross-Registration |
is the process of allowing students/learners from and outside the institution to enroll in another institution upon the approval of the dean or any applicable committee/council.
Source: TESDA Circular No. 021, s. 2023 |
| Curriculum |
a systematic group of courses or sequences of subjects required for graduation or certification in a major field of study; or a general overall plan of the content or specific materials of instruction that the school should offer the student by way of qualifying him for graduation or certification of entrance into a professional or vocational field; or c) a body of prescribed educational experience under school supervision, designed to provide an individual with the best possible training and experience to fit him for a trade or profession.
Source: (Manual of Policies and Guidelines on the Establishment and Operation of Public and Private TVET Institutions, First Ed., 2001 |
| Curriculum Development Team |
a group of industry representatives, curriculum developers and trainers experienced in the field / industry sector who are organized to develop CBCs
Source: - |
| Curriculum Exemplar |
a model or sample of competency-based curriculum
Source: - |
| Customer Satisfaction Focal |
designated personnel that shall be responsible for monitoring all actions taken on customer feedback and disseminating customer feedback to COROPO.
Source: Operating Procedure Operating Procedure, Customer Satisfaction Management System |
| Customer Service Officer (CSO) |
a designated employee covered by a TESDA Office Order to serve as PAC Officers of the Day; Call Center Agents; official Facebook administrators, and/or Executive Office focal. The CSO is responsible for logging and recording queries, customer information; generating, monitoring, maintaining, and processing data from prescribed feedback forms.
Source: Operating Procedure - Customer Satisfaction Management System |
| Customers |
individual or group is also known as "Citizen" availing of TESDA programs and services, such as but not limited to other government offices and the transacting public.
Source: Operating Procedure, Customer Satisfaction Management System |
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